Ensuring our teams are trained and supported in their roles is our highest priority. To do this we must conduct regular monthly reviews to highlight any areas where they may require further training or upskilling. In this webinar, our in house business coach Adam Hooley will walk through how to prepare and conduct a monthly 1-on-1 review with your team members.

It is no myth that customer churn costs you money, however, customer loyalty has a significant profit upside that we hardly ever map and recognise. In this webinar, our in house business coach Adam Hooley will discuss the direct and indirect results of customer loyalty that drives your profit up.

Our live webinars are hosted by industry experts who explore cutting edge business improvement topics to engage your team, drive growth, increase profit and deliver customers value.

The online group coaching and collaboration sessions are an open forum for LPMA business leaders to share ideas and seek advice from industry experts. We not only like to hear from business leaders doing great things but also like to hear from business leaders that have tried concepts and struggled to implement them. These make great learning opportunities.