Our businesses are busy creating tonnes of data in the background every day on how it is performing. In this webinar, Ben White will be surfacing this data to assist us to develop how we improve the way we interact with our customers. We will specifically look at how our Customer Satisfaction scores have survived our Covid-19 journey.
In this session, Ashley draws on his experience setting up a business during the GFC in 2008, he shares the valuable insights of a business in growth mode during market shifts, as well as practical tips on how to position your business for growth when there is uncertainty is in the marketplace.
He shares what makes leaders stand out, how good leadership attracts, and retains great people, long term clients, and a profitable, sustainable business that will stand strong in these turbulent times.
Our live webinars are hosted by industry experts who explore cutting edge business improvement topics to engage your team, drive growth, increase profit and deliver customers value.
The online group coaching and collaboration sessions are an open forum for LPMA business leaders to share ideas and seek advice from industry experts. We not only like to hear from business leaders doing great things but also like to hear from business leaders that have tried concepts and struggled to implement them. These make great learning opportunities.